Reminder: when a case drags on
What to check when the office does not respond on time and further action needs analysis.
A formal reminder about delay is a remedy provided by the rules that you can use when an office fails to handle a case on time (inaction) or runs it excessively slowly (undue delay).
It does not guarantee a specific decision, but it triggers oversight of how timely the case is being handled.
When you can file it
When the statutory deadline has passed and the case has not been resolved.
When proceedings take longer than necessary (undue delay), despite a complete set of documents.
How it works
The reminder is filed with the higher-level authority through the office handling the case.
The higher-level authority assesses whether there was inaction or undue delay and may set a deadline and indicate further steps.
Frequently asked questions
- Will a reminder speed up my case?
- It does not guarantee a speed-up or a specific decision, but it is a formal signal and triggers oversight of timeliness.
- Are there any costs?
- The reminder itself usually carries no fee. First, though, it is worth making sure the documentation is complete.
Preliminary qualification is not an administrative decision. The client logs in to the state system, signs and submits the application themselves where the procedure requires it.